Issue - meetings

To consider the Q2 (July-September) Performance Management report.

The Committee considered a report, set out at Agenda pages 45 to 80, which provided the Quarter 2 2020/21 Performance Monitoring Report (July – September 2020).

Louise Griffin, Performance and Programme Management Specialist, attended the meeting to present the report and answer Member questions.

The report stated that 39 (63%) of Key Performance Indicators (KPIs) were on track for delivery and were reported Green; 11 KPIs (18%) were off-target and were reported as Amber; 10 KPIs (16%) were reported as Red as the target was not achieved in Q2.

The report stated that, despite the significant impact of Covid-19, performance at the end of Q2 had remained positive across the majority of KPIs. However, the impact of the pandemic had resulted in fewer KPIs, overall, being on track compared with Q1.

During the discussion on the report, Members made the following points:

·           The Q2 report covered July – September 2020, but was being considered at the Overview and Scrutiny meeting on 25 November 2020. Was it possible to submit the report in a more timely manner to ensure that the data considered by Members was up to date?

·           RA5a - Successful homeless preventions – the information stated that there were 12 households, whose prevention duty ended in Q2. Eight of these cases ended successfully with accommodation being secured for six plus months. What happened to the other four cases?

·           PG26 - Air quality – Twyford data should be available for 2018 and the M4 was closed for some time period due to highways work, so this needed to be taken into account.

·           PG16 - Greenways and cycleways - Members pointed out some errors in the narrative – Cantley work Section 1 route B – work commences in Dec 2020 (not 2021) and completion of Section 3 is June 2021, so out of the target date or included in the 3km target?

·           AS9 - Permanent admissions to residential and nursing care homes:

o   How have admissions changed compared to pre-pandemic rates?

o   Does the target change based on the level of admissions?

o   What are the costs likely to be recoverable from the Government due to Covid-19?

o   Why has there been an increase? Members expected a decrease due to Covid-19? (The report in fact showed that there had been a fall in admissions).

o   What was the cost incurred and how do we measure this change in demand due to Covid-19 and its impact?

·           RA7 - Revenue budget monitoring – Members were pleased to see that Covid-19 spend was incorporated into the reporting. What were the timescales for recovering costs from the Government?

·           PG3 - Local Plan Update:

o   How do we decide whether the Local Plan Update is on track - are we setting SMART targets/tolerances?

o   What is the target completion date for the Local Plan Update and has this changed?

·           KPIs in development – Members would like an update on timescales for finalising these indicators, particularly the indicator to measure staff satisfaction.

·           CIC1 - Recorded crime  ...  view the full minutes text for item 58