Motion 430 submitted by Rachel Burgess
This Council will adopt the Council Tax Protocol agreed by Citizens Advice and the Local Government Association (June 2017) during the municipal year 2020/21.
This protocol includes, inter alia:
· Wokingham Borough Council will work with enforcement agencies and Citizens Advice to help people pay their council tax bills while accessing debt advice
· All communication with residents about council tax will be clear
· Wokingham Borough Council will use the Standard Financial Statement when calculating repayment plans
· Flexible payment arrangements will be offered to residents
· Wokingham Borough Council will not use enforcement agents where a resident receives Council Tax support
· Wokingham Borough Council will publish their policy on residents in vulnerable circumstances
The full protocol can be found here: https://www.citizensadvice.org.uk/Global/CitizensAdvice/campaigns/Council%20Tax/Citizens%20Advice%20Council%20Tax%20Protocol%202017.pdf
Minutes:
Due to time constraints, this Motion was not considered.
Motion 430 submitted by Rachel Burgess
This Council will adopt the Council Tax Protocol agreed by Citizens Advice and the Local Government Association (June 2017) during the municipal year 2020/21.
This protocol includes, inter alia:
· Wokingham Borough Council will work with enforcement agencies and Citizens Advice to help people pay their council tax bills while accessing debt advice
· All communication with residents about council tax will be clear
· Wokingham Borough Council will use the Standard Financial Statement when calculating repayment plans
· Flexible payment arrangements will be offered to residents
· Wokingham Borough Council will not use enforcement agents where a resident receives Council Tax support
· Wokingham Borough Council will publish their policy on residents in vulnerable circumstances
The full protocol can be found here: https://www.citizensadvice.org.uk/Global/CitizensAdvice/campaigns/Council%20Tax/Citizens%20Advice%20Council%20Tax%20Protocol%202017.pdf