Issue - meetings

That the progress in implementing the 21^st Century Council programme be noted. 

The Executive considered a report setting out the progress of the Council’s 21^st Century change programme.

During her introduction of the report the Deputy Leader of Council drew Members’ attention to recent improvements to the Council’s website, including the new mapping software.  In the longer term it was expected that faults, eg with street lights etc, could be reported using this software.  Members also noted that a Permanent Director of Children’s Services, Carol Cammiss, had recently been appointed.

Councillor Pollock was pleased to note that the £4m savings expected from the C21 change programme were still on target to be delivered; even if the timing was going to be different to that originally envisaged.  In response to a query from Councillor Pollock it was confirmed that customer satisfaction with the new systems and processes would be monitored.

Members were advised by Councillor Weeks that the Planning Department’s complete database and search system, which had not been available during the week as part of the major upgrade, was expected to be available on Monday 1 October. 

RESOLVED: That the progress in implementing the 21^st Century Council programme be noted.