Issue - meetings

To consider the performance measures to be monitored and reported to Members in 2018/19.

The Committee considered a report, set out at Agenda pages 41 to 46, which gave details of the proposal to develop a new Council Plan during 2018/19. As part of this process a set of 49 key actions had been agreed.

The report gave details of the 49 key actions and the performance indicators identified in order to monitor progress over the year. The report also highlighted any key actions which were not supported by existing performance measures and projects. The Committee were asked to approve the proposed indicators which would then become part of the quarterly monitoring report.

During the ensuing discussion Members raised the following points and questions:

·           A number of the proposed performance measures lacked detail and were not supported by SMART targets. Without clear targets it would be difficult for Members to gauge progress against the key actions;

·           Performance monitoring reports should include benchmarking to enable Members to assess performance against similar authorities and best practice;

·           Performance on major projects should include more detail relating to key milestones, budget under/overspends, return on investment, public consultations, etc;

·           Planning applications and quality design (L&CS15) – it was felt that survey results would be a better measure of success than successfully defended appeals.

·           The Committee had previously raised concerns about the tardiness of performance management information and understood that the 21^st Century Council programme would deliver a more effective performance management system with more timely information for Members to consider. Would the new Council Plan reporting system deliver more timely performance information?

·           Did the plans for new infrastructure across the Borough include provision of electric car charge points? How was progress on this issue being recorded and reported?

RESOLVED That:

1)     the Council Plan 2018/19 Performance Monitoring Reset report be noted;

2)     the Committee receive a further report setting out more details on the rationale for the key actions, performance indicators, associated SMART targets and their relevance to the Council Plan (see also Minute 90 above);

3)     that consideration be given to an additional indicator relating to the delivery of infrastructure (e.g. highways and medical facilities) within the Strategic Development Locations;

4)     that consideration be given to an additional indicator relating to the effective use of Community Infrastrucure Levy (CIL) delivered in partnership by the Borough, Town and Parish Councils;

5)     the Committee receive an update on the implementation of electric car charge points as part of new infrastructure delivery across the Borough;

6)     the Committee receive an update on plans to provide more up-to-date information for Members as part of the performance monitoring report process.