Issue details
Supplementary Estimate 20/21 – Monitoring Customer Satisfaction
To seek approval to fund implementation of a system that will allow the Council to monitor and measure customer satisfaction with services.
Decision type: Key
Decision status: For Determination
Wards affected: None Specific;
Notice of proposed decision first published: 27/10/2020
Decision due: 26 Nov 2020 by Executive
Lead member: Executive Member for Climate Emergency and Resident Services - Sarah Kerr
Lead director: Director, Communities, Insight and Change -
Department: Customer and Localities
Contact: Nick Austin Email: nicholas.austin@wokingham.gov.uk.
Reference Number: WBC1162
Reason For Consideration: Approval of Supplementary Estimate
Decisions
Agenda items
- 26/11/2020 - Executive Supplementary Estimate 20/21 – Monitoring Customer Satisfaction 26/11/2020
Documents
- Supplementary Estimate 20/21 – Monitoring customer satisfaction