Decisions

To seek approval to fund implementation of a system that will allow the Council to monitor and measure customer satisfaction with services.

That:

1)            a Supplementary Estimate for £20,000 be approved;

2)            the ongoing annual costs of £12,500 per annum for a further 2 years be noted.

To consider the schedule of proposed fees and charges

That:

1)            the schedule of fees and charges, as set out in Appendix A to the report, be approved to be effective from the dates listed on the schedule;

2)            Wokingham’s discretionary fees and charges for the Public Protection Partnership be approved and the statutory charges be noted, as set out in Appendix B, effective from 1 April 2021;

3)            an ongoing policy of free Saturday car parking in Council car parks during the run up to Christmas in December, this year being Saturday the 5^th, 12^th and 19^th December, supported by a supplementary estimate of up to £20k be approved.

That full Council be recommended to approve:

1)            Officers to proceed with the Support and Care procurement, as set out in Appendix 1 to the report;

2)            Officers to create a compliant framework, from which to call off support and care packages;

3)         The Director of Adult Social Services to have delegated authority to approve business cases to enter into call off agreements with successful organisations for individual or block contracts where price and quality benefits are achieved.